We apologise if we had sent you a defective/ incorrect item. Please drop us an email to

Please note that all exchanges can only be done via mailing to our address

38 Ang Mo Kio Industrial Park 2 #02-05B Singapore 569611

Please kindly email us before sending the items

We will then either do a mail exchange or schedule a date with you to do the exchange at our office address.

Sale Items

Please note that all sale items are non exchangeable/refundable.


Missing Item

If there should be any missing items in your order, please keep the original packaging including the mailing bag. Please do not dispose the labels/bags/tags and drop us an email to

We are only able to replace/exchange the item when all original packagings are present.